If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Valid Drivers License and major credit card must be presented upon arrival at the rental counter. The name on the credit card and Drivers License must match. International renters must also present a passport and a valid drivers license from their country of residence. If the license is of non-Latin alphabet an international driving license will be required.
If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
Honoring Reservations Reservations will be honored for a minimum of 2 hours after the confirmed pickup date and time. If the booking is paid online, the branch will wait until closing time. If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call) If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day. For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held. Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
CDI/CDW includes Third-party liability insurance and protects against claims for injury/damage you cause to third persons/their property. It does also cover damage and theft to the rented vehicle provided the vehicle is used in accordance with the terms and conditions of the rental agreement. It does not cover injury to you.
Cost DKK 80 - 200/per day (cost depends on vehicle rented), Deductible. DKK 5000 if CDI/CDW is added.
Without any CDI/CDW you will be liable for damage to rental car and third party claims.
RSA - Basic Emergency Roadside Assistance covering mechanical defects of the vehicle only is included in the rate.
Any changes to the reservation or rental may result in a change of rate or additional fees.
Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
The reservation service provider for Fox is Europcar. Our office is located at Gammel Kongevej 13, 1610 Copenhagen V, Denmark. If you have any difficulties in finding our office, please call 335 599 00 for assistance. When using an international cellular service include country code 45.