PROGRAM TERMS AND CONDITIONS OF THE PROGRAM
BOOKING & DISCOUNTS
- FOX Pay Now program discounts apply to (time and mileage) base-rates only. Taxes, fees, surcharges and optional items (Insurances/coverages, car seats, GPS, additional driver, etc.) are not discounted when using Pay Now program.
- Optional items (insurance/coverage, car seats, GPS, additional driver, etc.) may be added at the time of a Pay Now reservation, but must be paid for separately upon pick up at the rental counter.
- Taxes, fees and surcharges are calculated separately and charged at the time of booking.
- FOX Pay-Now discounts may not be combined with any other discount or program (FOX coupon programs, third-party coupons, etc.).
- Except as set forth in these Pay Now policies, all Standard FOX credit/debit card rules and policies apply at the time of pickup. See location policy pages for full details.
- If you booked your FOX Pay Now reservation at a third-party website, online travel agency, or other non-FOX site, you will need to contact your original booking source to manage, cancel or re-book your reservation.
FEES/CANCELLATIONS
- All Pay Now reservations are non-refundable. If you cancel your Fox Pay Now reservation, you will forfeit the full amount of your reservation payment.
- At the time of pick-up, you must present the same credit card/debit card which was used to pay for your Fox Pay Now reservation. If the card you used to book your Fox Pay Now reservation is lost, stolen, or replaced by the card issuer and cannot be presented at the time of rental, you will have to process your reservation at the rental counter, and Fox will waive the cancellation fee at the time of pick up.
RESERVATIONS & MODIFICATIONS
- FOX Pay Now reservations cannot be modified. Please cancel and re-book your FOX Pay Now reservation at FOXrentacar.com.
- Changes to your pick-up and/or drop-off dates or location for a FOX Pay Now reservation will require a cancellation of the original reservation and re-booking of a new reservation at current rental rates.
- Optional items (insurances/coverages, car seats, GPS, additional , etc.) may be canceled or added with no modification fee.
- All Standard FOX policies regarding Early/Late Returns, Extensions and 3rd Party Reservations made on a partner site (booking site or outside source) apply to FOX PAY NOW Reservations.
SECURITY DEPOSIT
In accordance with the Local Policy of your pick-up location, Fox applies a deposit to your credit card at the time you complete your booking. You authorize us to apply this deposit against your credit card to guarantee rental charges and, if you have additional fees or charges due, you hereby authorize us to apply funds you have on deposit with us against what you owe to Fox. The charge will be refunded when your rental has been completed. See policies for PAYMENT and CREDIT CARD for security deposit details.
NOTE - Local Renters: Credit Card must have available funds for the estimated amount of rental charges plus a security deposit of USD/500.00.
GENERAL RULES
- Availability of the FOX Pay Now rates or discount is limited, is subject to change without notice, may be subject to blackout dates and is void where prohibited by law.
- You must meet standard FOX renter, age, driver and credit requirements.
- 24-hour advance reservation is required. Rental periods are based on 24-hour periods, beginning at time of pick up.
- FOX Pay Now program is only available at FOX Rent A Car corporate locations, and subject to change without notice.
CUSTOMER SERVICE
For assistance with a FOX Pay Now reservation made on Foxrentacar.com please contact us via email at customerservice@foxrentacar.com
**If you booked your FOX Pay Now reservation at a third party website, online travel agency or other non-FOX site, you will need to contact your original booking source to cancel or rebook your reservation.