STANDARD RENTAL QUALIFICATIONS
1. Renters must present a Major Credit Card or accepted Debit Card at time of pick-up.
2. A valid Drivers License must be presented and match the name on the payment method.
3. The name on the Drivers License and payment card must match exactly.
INTERNATIONAL RENTERS
International Renters are defined as persons whose primary residence is from a non-US address. The address stated on the renters valid Drivers License will be referenced to determine the Renters primary residence. Fox reserves the right to impose separate policies that may apply to International Renters which do NOT apply to other renters. International Renters must satisfy all the following conditions at the rental counter at time of pick-up:
1. Valid Drivers License from Country of Origin.
2. A Valid passport held by the renter that matches the name on the Drivers License is required. The passport does NOT have to match the country of residence.
3. A valid contact phone number must be provided in case of an emergency while the vehicle is on rent.International Renters must use a Major Credit Card only. Debit Cards are NOT accepted at pick-up.Some European Credit Cards may display âDebitâ but still qualify as Credit. Staff will verify this at time of pick-up.
LOCAL RENTERS
1. Local Renters are defined as customers with a Drivers License address within 150 miles of the rental location.
2. Local Renters are subject to separate payment and deposit policies.
CREDIT CARDS
1. A Major Credit Card from VISA, MASTERCARD, DISCOVER, or AMERICAN EXPRESS is required at time of pick-up.
2. All Non-local and International Renters: Credit Card must have the available funds for the estimated amount of rental charges, plus a deposit of USD/150.
3. Local Renters: Credit Card must have available funds for the estimated amount of rental charges plus a security deposit of USD/500 (USD/1000 for premium-specialty car classes FFGR, GFAR, LCAR, LDER, LDGR, LFER, OCAR, OFAR, PDER, PEER, PFAR, PVAR, RGAR, SKAR, STAR, UDAR, UFAR, WDAR, WFAR, WFER, XDER, XFAR, XFGR, XRAR).
4. Credit Cards will be authorized for the full amount due at time of rental.
5. Unused funds will be returned through the credit card processor after the vehicle is returned. Due to bank processing, a return of funds can take between 2 to 5 business days to appear in the Renters account when using this form of payment.
6. We do NOT accept miniature key tag-style Credit Cards.
DEBIT CARDS
Please see the DEBIT CARD policy below.
CASH PAYMENTS
This policy is held company-wide: No cash deposits will be accepted at time of rental pick-up. Cash is NOT accepted as a valid form of payment at time of rental return.
PREPAID CARDS
1. Prepaid Credit Cards are NOT accepted at pick-up.
2. Prepaid Cards may be used at return to pay any remaining balance.
PREPAID RESERVATIONS
1. Customers with prepaid reservations must still present a valid Drivers License and valid Credit Card in their name at pick-up.
2. If no optional items are added, a $1.00 authorization will be placed on the Credit Card.
3. If optional items are added, the Credit Card will be authorized for the additional amount.
4. If the original prepaid card is NOT available, another Credit Card in the customers name may be used.
ACCEPTED PAYMENT TYPES AT RETURN
At vehicle return, Fox accepts Major Credit Cards, Bank-issued Debit Cards with VISA, MASTERCARD, or DISCOVER logos, and Prepaid American Express, VISA, or MasterCard cards.