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Fox Rent A Car - Rental Policies - London Kings Cross
The cost to authorize each additional person to drive a Vehicle and includes the Basic Protection package
Minimum age is 22
Age 22 to 26 Surcharge applies. Young Driver Surcharge, as set out in the Tariff Guide will apply to all Drivers aged between 22 and 26. The age policy may vary at certain UK locations and some Vehicles and/or products will not be available at all to Drivers under the age of 25. These restrictions will be indicated during the booking process. If you are under the age of 25 you should contact the UK location directly for more details on their renting policy. The minimum age to drive one of our Selection range of vehicles is 25 or 30 depending on the Vehicle. These restrictions will be indicated during the booking process. This is a mandatory charge for hirers and drivers under the age of 26 who are subject to our Basic Protection package and any excess reduction product.
Age 22 to 26 Surcharge applies. Young Driver Surcharge, as set out in the Tariff Guide will apply to all Drivers aged between 22 and 26. The age policy may vary at certain UK locations and some Vehicles and/or products will not be available at all to Drivers under the age of 25. These restrictions will be indicated during the booking process. If you are under the age of 25 you should contact the UK location directly for more details on their renting policy. The minimum age to drive one of our Selection range of vehicles is 25 or 30 depending on the Vehicle. These restrictions will be indicated during the booking process. This is a mandatory charge for hirers and drivers under the age of 26 who are subject to our Basic Protection package and any excess reduction product.
Cancellation
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION
The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
UK driving license holders must have held a full and valid driving license for a minimum of 12 months that satisfies the endorsement restrictions shown in the UK Terms and Conditions section of the Europcar website (europcar.co.uk/terms-and conditions/specific-terms-per-country). UK driving license holders must provide validation of their driving record each time they hire a Vehicle from us to drive in the UK and will need to use the DVLA online service Share Driving License to view and create a one-time passcode. Each Driver should go to www.gov.uk/view-driving-licence where she/he will be asked to submit his/her driving license number, National Insurance number and home postcode. The passcode, which will be valid for a maximum period of 21 days from the point it is generated, must be presented to us and still be valid when picking up any Vehicle from us. If we need to check the Driving license with DVLA for any reason (other than by using the Share Driving License passcode) then you agree to pay the DVLA Contact charge that is set out in the Tariff Guide.
Non-UK driving license holders must have held a full and valid driving license for a minimum of 12 months. Licenses issued overseas must be clearly identifiable as a driving license otherwise an international driving permit will be required.
If you need to supply an international driving permit as well as the actual license, then both documents must show the same address in your country of residence. It is acknowledged that some countries do not issue international driving permits. In such circumstances a Letter of Endorsement, issued by the relevant Consulate or Embassy, will be accepted.
In addition, the following documentation must also be provided - Passport proof of entry/exit into/out of the UK (e-tickets acceptable).
Non-UK driving license holders must have held a full and valid driving license for a minimum of 12 months. Licenses issued overseas must be clearly identifiable as a driving license otherwise an international driving permit will be required.
If you need to supply an international driving permit as well as the actual license, then both documents must show the same address in your country of residence. It is acknowledged that some countries do not issue international driving permits. In such circumstances a Letter of Endorsement, issued by the relevant Consulate or Embassy, will be accepted.
In addition, the following documentation must also be provided - Passport proof of entry/exit into/out of the UK (e-tickets acceptable).
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
IN CASE OF EMERGENCY CALL 0800 0280 999. When using an international cellular service dial 44 116 247 3228. Europcar provides clients with complete 24-hour emergency roadside assistance for breakdowns and accidents. For breakdowns, please refer to the customer information sticker for contact details, this can be found on the vehicle windscreen. In the event of an accident or incident please call First Call Assist as soon as it is safe to do so.
If an accident occurs -
Please do not accept liability - provide all the details of the incident to First Call Assist along with photographs so that we can deal with any claim.-
Obtain contact details and Vehicle Registration Number of the other drivers.-
Tear off the relevant Accident Card from the back of your Smooth Journey Guide and give it to the other party along with the Europcar Vehicle Registration Number.-
Option 1 - To Report an Accident-
Option 2 - For Roadside Assistance Express (if purchased)-
Option 3 - For Windscreen damage-
Option 4 - For Tires repairs/replacement-
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Important aspects to consider --
If you are involved in a collision or accident with another vehicle, you will be responsible for paying the associated costs until such time where the Third Party accepts full liability.-
Third Party Excess Waivers or Reduction Products cannot be used to eliminate your responsibility for the damage excess. -
Third Party Excess Waivers or Reduction Products allow you to claim the excess back but do not prevent Europcar from applying the excess if damage is caused.If you contact our helpline as a result of a breakdown, if you have your own breakdown cover that is applicable to any car you may drive, we recommend you quote your personal policy number to the call operator to avoid any potential call out charges from Europcar.-
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For full information regarding our damage policy or tariff guide, please visit the UK Terms and Conditions and Damage Management Policy available at Europcar.com
If an accident occurs -
Please do not accept liability - provide all the details of the incident to First Call Assist along with photographs so that we can deal with any claim.-
Obtain contact details and Vehicle Registration Number of the other drivers.-
Tear off the relevant Accident Card from the back of your Smooth Journey Guide and give it to the other party along with the Europcar Vehicle Registration Number.-
Option 1 - To Report an Accident-
Option 2 - For Roadside Assistance Express (if purchased)-
Option 3 - For Windscreen damage-
Option 4 - For Tires repairs/replacement-
-
Important aspects to consider --
If you are involved in a collision or accident with another vehicle, you will be responsible for paying the associated costs until such time where the Third Party accepts full liability.-
Third Party Excess Waivers or Reduction Products cannot be used to eliminate your responsibility for the damage excess. -
Third Party Excess Waivers or Reduction Products allow you to claim the excess back but do not prevent Europcar from applying the excess if damage is caused.If you contact our helpline as a result of a breakdown, if you have your own breakdown cover that is applicable to any car you may drive, we recommend you quote your personal policy number to the call operator to avoid any potential call out charges from Europcar.-
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For full information regarding our damage policy or tariff guide, please visit the UK Terms and Conditions and Damage Management Policy available at Europcar.com
Booster Cushion - seating for young children.If a booster cushion is lost, stolen or damaged during the Hire Period you will pay us per booster cushion to replace it.
Child Seats - Full seating for young children (0-7 years). If a child seat is lost, stolen or damaged during the Hire Period you will pay us per child seat to replace it.
Satellite Navigation Units. If a satellite navigation unit is lost, stolen or damaged during the Hire Period you will pay us to replace it
Child Seats - Full seating for young children (0-7 years). If a child seat is lost, stolen or damaged during the Hire Period you will pay us per child seat to replace it.
Satellite Navigation Units. If a satellite navigation unit is lost, stolen or damaged during the Hire Period you will pay us to replace it
Full Tank Option -
You can buy a full tank of fuel at the start of your Hire Period at less than the average fuel price calculated according to our fuel policy (please see www.europcar.co.uk/termsand-conditions). If you buy this product then you can return the Vehicle to us with any level of fuel in the tank and you will not be charged for refueling.
You can buy a full tank of fuel at the start of your Hire Period at less than the average fuel price calculated according to our fuel policy (please see www.europcar.co.uk/termsand-conditions). If you buy this product then you can return the Vehicle to us with any level of fuel in the tank and you will not be charged for refueling.
Europdrive Pack Cars - This is mandatory if you wish to take a car and drive it outside of the UK. The pack includes our consent form VE103B. Cost varies by length of hire.
Europdrive Pack Vans - This is mandatory if you wish to take a van and drive it outside of the UK. The pack includes our consent form VE103B. Cost varies by length of hire.
Cross-Border Pack -This is mandatory if you wish to take the Vehicle and drive it from Mainland UK into the Republic of Ireland and/or from Northern Ireland into the Republic of Ireland. The pack includes our consent form VE103B. Cost varies by length of hire.
Europdrive Pack Vans - This is mandatory if you wish to take a van and drive it outside of the UK. The pack includes our consent form VE103B. Cost varies by length of hire.
Cross-Border Pack -This is mandatory if you wish to take the Vehicle and drive it from Mainland UK into the Republic of Ireland and/or from Northern Ireland into the Republic of Ireland. The pack includes our consent form VE103B. Cost varies by length of hire.
Reservations will be honored for a minimum of 1 hour after the confirmed pickup date and time.
If the booking is paid online, the branch will wait until closing time.
If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call)
If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day.
For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held.
Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
If the booking is paid online, the branch will wait until closing time.
If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call)
If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day.
For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held.
Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
EMERGENCY TRAVEL PRODUCTS
Super Personal Accident Insurance (SPAI) - Provides cover for you and your passengers for personal injury and death, medical expenses and baggage up the prevailing limits. Cost varies by vehicle rented.
Emergency Travel Service (SPPAI) - Provides cover for a range of emergency situations that could arise in a foreign country such as medical repatriation, replacement of travel documents and legal referrals. Cost varies by vehicle rented.
ROADSIDE ASSISTANCE PRODUCTS
Roadside Assistance Plus - protects against having to pay recovery charges for non-mechanical breakdown or driver error incidents (e.g., locking keys inside the Vehicle) which would normally be chargeable. Cost varies by length of hire.
Roadside Assistance Express - This is an enhanced version of Roadside Assistance Plus available in the UK Mainland and Northern Ireland. We bring a replacement Vehicle to you so you can continue your journey. Cost varies by length of hire.
EXCESS REDUCTION PRODUCTS - These are optional and are not included in the rental charges.
Vehicle category descriptions and collision damage waiver excess values see page 4 Categories A and B daily rates for Premium and Medium Protection Packages are linked to certain Europcar Branches. Details of these categories can be found at www.europcar.co.uk/protection-package-location-category.
Premium Protection Package (Premium) - Available at participating Europcar Branches only and applies if you are aged 26 or over. This product can reduce standard collision damage waiver excess applicable to small and large group Vehicles. Cost varies by length of hire.
Medium Protection Package (Medium) - Limits your financial liability in case of damage to or theft of the Vehicle. Cost varies by length of hire.
EXCESS REDUCTION PRODUCTS FOR UNITED STATES AND CANADIAN RENTERS ONLY - These are optional and are not included in the rental charges.
Collision Damage Waiver - Reduces your liability for damage to the Vehicle to the standard collision damage waiver excess amount. All Vehicle groups. Cost varies by length of hire.
Theft Waiver - Reduces your liability for theft of the Vehicle and/or damage arising out of a theft to the standard collision damage waiver excess amount. Cost varies by length of hire.
Medium Protection Package (Medium) - Combines Collision Damage Waiver, Theft Waiver, and the Medium Protection Package to reduce your liability. Cost varies by length of hire.
Premium Protection Package (Premium) - Available at participating Europcar Branches only and applies if you are aged 26 or over Reduces your liability for the full cost of a Vehicle. Cost varies by length of hire.
Super Personal Accident Insurance (SPAI) - Provides cover for you and your passengers for personal injury and death, medical expenses and baggage up the prevailing limits. Cost varies by vehicle rented.
Emergency Travel Service (SPPAI) - Provides cover for a range of emergency situations that could arise in a foreign country such as medical repatriation, replacement of travel documents and legal referrals. Cost varies by vehicle rented.
ROADSIDE ASSISTANCE PRODUCTS
Roadside Assistance Plus - protects against having to pay recovery charges for non-mechanical breakdown or driver error incidents (e.g., locking keys inside the Vehicle) which would normally be chargeable. Cost varies by length of hire.
Roadside Assistance Express - This is an enhanced version of Roadside Assistance Plus available in the UK Mainland and Northern Ireland. We bring a replacement Vehicle to you so you can continue your journey. Cost varies by length of hire.
EXCESS REDUCTION PRODUCTS - These are optional and are not included in the rental charges.
Vehicle category descriptions and collision damage waiver excess values see page 4 Categories A and B daily rates for Premium and Medium Protection Packages are linked to certain Europcar Branches. Details of these categories can be found at www.europcar.co.uk/protection-package-location-category.
Premium Protection Package (Premium) - Available at participating Europcar Branches only and applies if you are aged 26 or over. This product can reduce standard collision damage waiver excess applicable to small and large group Vehicles. Cost varies by length of hire.
Medium Protection Package (Medium) - Limits your financial liability in case of damage to or theft of the Vehicle. Cost varies by length of hire.
EXCESS REDUCTION PRODUCTS FOR UNITED STATES AND CANADIAN RENTERS ONLY - These are optional and are not included in the rental charges.
Collision Damage Waiver - Reduces your liability for damage to the Vehicle to the standard collision damage waiver excess amount. All Vehicle groups. Cost varies by length of hire.
Theft Waiver - Reduces your liability for theft of the Vehicle and/or damage arising out of a theft to the standard collision damage waiver excess amount. Cost varies by length of hire.
Medium Protection Package (Medium) - Combines Collision Damage Waiver, Theft Waiver, and the Medium Protection Package to reduce your liability. Cost varies by length of hire.
Premium Protection Package (Premium) - Available at participating Europcar Branches only and applies if you are aged 26 or over Reduces your liability for the full cost of a Vehicle. Cost varies by length of hire.
Excess Mileage Charges STANDARD CARS (excludes Selection Vehicles) -
Rentals of up to 20 consecutive days - mileage is unlimited and excess mileage charges will not apply. Rentals of 21 consecutive days or more - Excess mileage charges will apply if the car travels more than the selected mileage allowance of 30, 90 or 120 miles per day (averaged over the whole length of the Hire Period). For example - if during a 30-day Hire Period you drive 2,750 miles and opted for the 90 miles per day inclusive mileage allowance then you will be charged for 50 miles at the prevailing rate per mile (i.e.., 2750 minus (30x90)
Rentals of up to 20 consecutive days - mileage is unlimited and excess mileage charges will not apply. Rentals of 21 consecutive days or more - Excess mileage charges will apply if the car travels more than the selected mileage allowance of 30, 90 or 120 miles per day (averaged over the whole length of the Hire Period). For example - if during a 30-day Hire Period you drive 2,750 miles and opted for the 90 miles per day inclusive mileage allowance then you will be charged for 50 miles at the prevailing rate per mile (i.e.., 2750 minus (30x90)
If, in the middle of the Hire Period, you decide you wish to return the Vehicle to a different Europcar Branch than you originally planned then you must have this authorized by us in advance (because some Europcar Branches do not accept all Vehicles) and you must pay the one-way hire Fee.
ONE-WAY HIRES ARE NOT EVER PERMITTED OUTSIDE OF THE UK. If you do leave a Vehicle outside of the UK, we will charge you for the cost to repatriate it. Please contact the Europcar Branch where you collected your Vehicle for cost details
ONE-WAY HIRES ARE NOT EVER PERMITTED OUTSIDE OF THE UK. If you do leave a Vehicle outside of the UK, we will charge you for the cost to repatriate it. Please contact the Europcar Branch where you collected your Vehicle for cost details
DEPOSITS -
A credit card CHARGE equal to the estimated amount of the rental is required at time of rental. An additional DEPOSIT for any accessories or additional services or products or additional Drivers or protections you decide to take out before you take the Vehicle away. The cost for this will be shown on the Rental Agreement and will be agreed with you before you sign the document. Any additional fees or charges will be charged, if applicable, when you return the Vehicle (if they can be calculated at that time) and we will supply an invoice to show the entire cost of the Hire Period. This invoice will be sent to you via email.
ACCEPTED CREDIT CARDS - MasterCard, MasterCard debit, Visa, Visa debit, Diners Club and American Express.
A credit card CHARGE equal to the estimated amount of the rental is required at time of rental. An additional DEPOSIT for any accessories or additional services or products or additional Drivers or protections you decide to take out before you take the Vehicle away. The cost for this will be shown on the Rental Agreement and will be agreed with you before you sign the document. Any additional fees or charges will be charged, if applicable, when you return the Vehicle (if they can be calculated at that time) and we will supply an invoice to show the entire cost of the Hire Period. This invoice will be sent to you via email.
ACCEPTED CREDIT CARDS - MasterCard, MasterCard debit, Visa, Visa debit, Diners Club and American Express.
CONGESTION CHARGE
Congestion Charge. This is a mandatory local government tax levied to enable you to drive a Vehicle from the time of pick up from within the London Congestion Zone. The Charge will be valid up to midnight on the day of pick-up. Cost - Charged at the rate prevailing on the day of pick-up. Refer to the following website address - tfl.gov.uk/modes/driving/congestion-charge.
Congestion Charge. This is a mandatory local government tax levied to enable you to drive a Vehicle from the time of pick up from within the London Congestion Zone. The Charge will be valid up to midnight on the day of pick-up. Cost - Charged at the rate prevailing on the day of pick-up. Refer to the following website address - tfl.gov.uk/modes/driving/congestion-charge.
The reservation service provider for Fox is Europcar.
Our office is located at 136-150 Pentonville Road, Kings Cross, London. If you have any difficulties in finding our office, please call 0371 384 5952 for assistance. When using an international cellular service dial + 44 371 384 5952.
Our office is located at 136-150 Pentonville Road, Kings Cross, London. If you have any difficulties in finding our office, please call 0371 384 5952 for assistance. When using an international cellular service dial + 44 371 384 5952.