The compulsory vehicle insurance covers the payment of a deposit, the damages caused by the vehicle and any injuries suffered by the occupants of the vehicle. The amount of the deposit shall be temporarily held on the credit card or temporarily debited from the debit card and this varies according to the category of vehicle rented, and ranges from 1,200 euros to 2,000 euros.
In the event that the customer takes out the complementary Super Relax cover, the amount of the previous excess will not be blocked or provisionally charged on the payment card.
The extra Super Relax coverage can be taken out when the online reservation is made or when the car is collected, as the Client wishes.
The maximum extra amount that the Client will be charged for an accident if the vehicle is used properly is the maximum excess amount for each category of vehicle -
Clients who take out the additional coverage are not required to put down a deposit for the excess and if there is an incident they cannot be held liable unless it is assumed that the use of the vehicle had not been authorized as established in the General Rental Conditions. Clients who do not want to take out this additional coverage must pay a deposit of an amount that is equal to the value of the excess as established in this article.
Compulsory third party insurance
The rental rates include third party insurance coverage for any damage done to third parties by the vehicle hired.
The general and specific terms and conditions of the insurance policy taken out shall be applied pursuant to the law in force.
The car rental company BASIC Insurance - The rental rates also include the car rental company BASIC insurance that covers any damage done to the vehicle caused by the following events - accident - theft - and accidental fire or vandalism.
The car rental company BASIC insurance includes a deductible that the Client is charged for damages that they are directly responsible for.
The amount of the deductible shall be deducted from the deposit put down by the Client. If Clients take out optional extra insurance coverage they shall not be expected to pay the deductible. The car rental company BASIC insurance shall be subject to the following cumulative conditions -
If there is an accident, within the following 5 working days the Client must send the car rental company either the Accident report or a joint report of the accident supplied by the car rental company ,in which the full details of the accident, the place, the other parties involved and/or any possible witnesses, the number plate/s of the vehicle/s involved, the details of their insurance companies specifying the insurance policy numbers, and the circumstances of the accident with a sketch must all be included and signed by each of the people involved -
The insurance company does not refuse its claim guarantee because of the Client's state of health when the accident happened on the grounds that it did not comply with the requirements set out in the provisions of the highway Code - and
The accident, the theft, the fire or the act of vandalism are not due to the unauthorized use of the vehicle, such as those that are provided.
Obligation of the client if there is an accident
If the vehicle hired is involved in an accident, Clients agree to -
Within the following 5 working days, send the car rental company either the joint report of the accident or the Accident report supplied by the car rental company, in which the full details of the accident, the place, the other parties involved and/or any possible witnesses, the number plate/s of the vehicle/s involved, the details of their insurance companies specifying the insurance policy numbers, and the circumstances of the accident with a sketch must all be included and signed by each of the people involved.
Inform the police immediately if an investigation is necessary to identify the third parties responsible for the accident or if anyone is hurt - and
Not abandon the vehicle hired without having taken all the necessary precautions first to protect it. In the event of vandalism, fire, theft, or the disappearance of the rented vehicle, the Client agrees to inform the car rental company within a maximum of 2 working days from when the incident is discovered and report it to the competent authorities and provide the car rental company with a copy of the aforesaid report immediately.
Optional covers
The rental rates do not include the optional covers.
There are two optional covers. For details please see -
COVERAGE DETAILSSuper Relax Cover - Purchasing this cover the CDW Excess is waived and we cover also the following - FREE 24 hours Telephone Roadside Assistance, Damage to bodywork, Wheels, Tires, Hubcaps, Locks, Windows, Windscreen, Side and Rear-view Mirrors, Undercarriage, Roof, Motor, Towing service after accident, Taxi (transportation),clutch, Battery, Locks, Copy of the key and delivery of the key to closest Goldcar location, Damage to oil sump, Catalytic converter, Radiator and Exempt of a new deposit for replacement vehicle in case of accident or breakdown and the Repair Period.
Mega Relax Cover - Purchasing this cover client is covered for the following -
Refueling mistakes with a maximum of 500.00 euros,
Out of Fuel (we send assistance to collect the car),
Rescue - Not Suitable Roads, Beaches & Forest Area with a maximum of 500.00 euros,
Wrong Installation of GPS and Mifi,
Roadside Assistance in case of Broken Lateral/Rear Windows (we send assistance on road),
Roadside Assistance in case of Lost/Damaged Keys.
The Mega relax covers the assistance needed to replace the key such as replacement key, taxi to the nearest location, key shipping, etc.,
Flat Tire - Roadside Assistance (we send assistance on road).