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Fox Rent A Car - Rental Policies - Tocumen Panama International Airport
Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. Cost USD 4.99/per day, plus taxes
Minimum Age 18. Age 18 to 25 young driver surcharge applies. Cost USD/12.99 per day, plus taxes. Maximum Age 69
Cancellation
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed. If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION
The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Valid Drivers License and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match.
International renters must also present a passport and a valid drivers license from their country of residence. If the license is of non-Latin alphabet an international driving license will be required.
International renters must also present a passport and a valid drivers license from their country of residence. If the license is of non-Latin alphabet an international driving license will be required.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
IN CASE OF EMERGENCY CALL (011) 506 800 0080
Child Safety Seat Infant USD 3/per day, plus taxes
Child Safety Seat Toddler USD 3/per day, plus taxes
Navigational System USD 5/per day, plus taxes
Wi-Fi Hot Spot USD 10/per day, plus taxes
Hand controls are NOT available at this location.
Child Safety Seat Toddler USD 3/per day, plus taxes
Navigational System USD 5/per day, plus taxes
Wi-Fi Hot Spot USD 10/per day, plus taxes
Hand controls are NOT available at this location.
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
Driving restrictions - driving of rental vehicle is restricted to Panama Territory Only.
Note: The insurance purchased is not valid in another country.
Note: The insurance purchased is not valid in another country.
Honoring Reservations
Reservations will be honored for a minimum of 3 hours after the confirmed pickup date and time.
If the booking is paid online, the branch will wait until closing time.
If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call)
If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day.
For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held.
Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Reservations will be honored for a minimum of 3 hours after the confirmed pickup date and time.
If the booking is paid online, the branch will wait until closing time.
If the booking is to pay at pickup time the branch will wait maximum one hour (unless you call)
If a flight number is provided, the branch will wait until closing time. If they close, they will give you the car next day.
For pay upon arrival reservations, you must contact the location directly to inform them of the delay and prior to the scheduled arrival time for the car to be held.
Fox Call Center is unable to assist in these matters. See SHUTTLE policy for a location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
When renting a car in Panama, basic insurances are required.
TPL/PLI. Third Party Liability coverage is a mandatory insurance that the Government traffic regulations require for all drivers in Panama. The TPL Insurance covers up to 10,000 USD and is included in certain rates. This coverage must be paid in addition to the rental rate, unless the rate expressly mentions that it is included.
Third Party Liability is a car insurance that covers against death and or bodily injury to any third party; in an accident caused by or arising out of the use of the insured vehicle (people inside the car are not covered by TPL). Liability Insurance Products purchased on third party travel websites are not accepted in Panama Cost USD 19.99/per day, plus taxes
SLI Supplemental Liability Insurance requires the purchase of TPL/PLI and is offered for those wanting to increase the liability protection coverage limit. Supplemental liability insurance (SLI) extends the coverage to a maximum of USD/300,000.00 per accident. Cost USD 7.00/per day, plus taxes
LDW Loss Damage Waiver is a combination of collision and theft coverages. LDW covers partial or total damages to the vehicle and total theft. Therefore, PARTIAL THEFT, damages due to meterological phenomena, damages caused by vandalism, or any political or social movement are not covered. In the case of accident or theft the customer is only responsible for paying deductible (or excess) of 10% of the total value of the car.
Loss Damage Waiver is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). To be able to use this benefit, the Leasing will request the Lessee to provide a document given by the banking institution, on which they can confirm and/or verify that the cardholder is covered with this insurance and the banking institution will be accountable for all the expenses in case of an accident or any mishap during the validity of the lease; as to establish that this will be done through a reimbursement in favor of the cardholder. This document must have a verifiable phone number and/or email address for a confirmation and should indicate that the credit card has the LDW coverage (Loss and Damage Waiver) and its covered by this same credit card.All the bank institutions that provide this credit cards must be regulated by the SSRP- Superintendencia de Seguros y Reaseguros de Panama which is the Panamanian Govermental Institution that regulates all and every single insurance companies in Panama. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a statement of personal responsibility for the total value of the car for refusing to purchase the CDW insurance with Europcar Panama (FLEET CAR COMPANY PANAMA, S.A.) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs.
For all customers declining LDW an additional credit card AUTHORIZATION USD 5,000-10,000 (amount depends on vehicle rented) will be secured at time of rental. Cost USD 25/per day, plus taxes
SPLDW Super Low Damage Waiver requires the purchase of LDW and reduces deductible to zero for deductible earmarked for material damage only, except for specific cases in which there is presumed negligence. Coverage will only apply if the customer abides by the clauses in the rental contract, which means that any breach of contract will annul the protection and the customer will then assume full responsibility for all damages incurred. Cost USD 24.99/per day, plus taxes
PAI Personal Accident Insurance when purchased covers medical expenses in case of an accident in the rental vehicle, up to USD/3,000 and covers injuries expenses to passengers (according to the number of passengers allowed by the manufacturer) and the driver of the vehicle. Exclusions apply. Cost USD 7.99/per day, plus taxes
THW coverage of Total Theft, PARTIAL THEFT is excluded from the coverage. This coverage protects the customer from payment for total theft, by paying a deductible equivalent to 10% of the commercial value of the vehicle. Except for luxury vehicles in which the contracting of the insurance policy for the risk conditions according to the insurance company establishes, the amount to be paid corresponds to 20% of the value of the vehicle. Cost USD 14.99/per day, plus taxes
WWI Glass and Tire Protection when purchased will waive a portion of the cost for replacement for tires and glass. Exclusions apply.The deductible (excess) 20 percent will be charged per occurrence. Cost USD 7.99/per day, plus taxes
RSA Roadside Assistance service is optional. Roadside Assistance Coverage provides travel assistance service at no cost for battery charge, opening of the vehicle if the keys are left inside, flat tire replacement, and refueling.
Note: Renter is responsible for the gasoline provided, key replacement and tire repair. COST USD 2.99 per day, plus taxes
TPL/PLI. Third Party Liability coverage is a mandatory insurance that the Government traffic regulations require for all drivers in Panama. The TPL Insurance covers up to 10,000 USD and is included in certain rates. This coverage must be paid in addition to the rental rate, unless the rate expressly mentions that it is included.
Third Party Liability is a car insurance that covers against death and or bodily injury to any third party; in an accident caused by or arising out of the use of the insured vehicle (people inside the car are not covered by TPL). Liability Insurance Products purchased on third party travel websites are not accepted in Panama Cost USD 19.99/per day, plus taxes
SLI Supplemental Liability Insurance requires the purchase of TPL/PLI and is offered for those wanting to increase the liability protection coverage limit. Supplemental liability insurance (SLI) extends the coverage to a maximum of USD/300,000.00 per accident. Cost USD 7.00/per day, plus taxes
LDW Loss Damage Waiver is a combination of collision and theft coverages. LDW covers partial or total damages to the vehicle and total theft. Therefore, PARTIAL THEFT, damages due to meterological phenomena, damages caused by vandalism, or any political or social movement are not covered. In the case of accident or theft the customer is only responsible for paying deductible (or excess) of 10% of the total value of the car.
Loss Damage Waiver is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). To be able to use this benefit, the Leasing will request the Lessee to provide a document given by the banking institution, on which they can confirm and/or verify that the cardholder is covered with this insurance and the banking institution will be accountable for all the expenses in case of an accident or any mishap during the validity of the lease; as to establish that this will be done through a reimbursement in favor of the cardholder. This document must have a verifiable phone number and/or email address for a confirmation and should indicate that the credit card has the LDW coverage (Loss and Damage Waiver) and its covered by this same credit card.All the bank institutions that provide this credit cards must be regulated by the SSRP- Superintendencia de Seguros y Reaseguros de Panama which is the Panamanian Govermental Institution that regulates all and every single insurance companies in Panama. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a statement of personal responsibility for the total value of the car for refusing to purchase the CDW insurance with Europcar Panama (FLEET CAR COMPANY PANAMA, S.A.) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs.
For all customers declining LDW an additional credit card AUTHORIZATION USD 5,000-10,000 (amount depends on vehicle rented) will be secured at time of rental. Cost USD 25/per day, plus taxes
SPLDW Super Low Damage Waiver requires the purchase of LDW and reduces deductible to zero for deductible earmarked for material damage only, except for specific cases in which there is presumed negligence. Coverage will only apply if the customer abides by the clauses in the rental contract, which means that any breach of contract will annul the protection and the customer will then assume full responsibility for all damages incurred. Cost USD 24.99/per day, plus taxes
PAI Personal Accident Insurance when purchased covers medical expenses in case of an accident in the rental vehicle, up to USD/3,000 and covers injuries expenses to passengers (according to the number of passengers allowed by the manufacturer) and the driver of the vehicle. Exclusions apply. Cost USD 7.99/per day, plus taxes
THW coverage of Total Theft, PARTIAL THEFT is excluded from the coverage. This coverage protects the customer from payment for total theft, by paying a deductible equivalent to 10% of the commercial value of the vehicle. Except for luxury vehicles in which the contracting of the insurance policy for the risk conditions according to the insurance company establishes, the amount to be paid corresponds to 20% of the value of the vehicle. Cost USD 14.99/per day, plus taxes
WWI Glass and Tire Protection when purchased will waive a portion of the cost for replacement for tires and glass. Exclusions apply.The deductible (excess) 20 percent will be charged per occurrence. Cost USD 7.99/per day, plus taxes
RSA Roadside Assistance service is optional. Roadside Assistance Coverage provides travel assistance service at no cost for battery charge, opening of the vehicle if the keys are left inside, flat tire replacement, and refueling.
Note: Renter is responsible for the gasoline provided, key replacement and tire repair. COST USD 2.99 per day, plus taxes
One-way offers are not offered.
DEPOSITS - The required deposit is based on the type of protection and vehicle selected.
With the purchase of Loss Damage Waiver (LDW) a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD 600-1000 (amount depends on the vehicle selected) required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.
When declining Loss Damage Waiver (LDW) a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD5,000-10,000 (amount depends on the vehicle selected) required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.
ACCEPTED CREDIT CARDS - The following methods of payment are accepted for deposit: American Express, Visa and MasterCard credit cards
Note - CASH AND DEBIT CARDS ARE NOT ACCEPTED.
PAYMENT AT RETURN - Accepted forms of payment at return are: American Express Visa/Visa Debit Master Card/Master Card Debit and Cash
With the purchase of Loss Damage Waiver (LDW) a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD 600-1000 (amount depends on the vehicle selected) required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.
When declining Loss Damage Waiver (LDW) a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD5,000-10,000 (amount depends on the vehicle selected) required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.
ACCEPTED CREDIT CARDS - The following methods of payment are accepted for deposit: American Express, Visa and MasterCard credit cards
Note - CASH AND DEBIT CARDS ARE NOT ACCEPTED.
PAYMENT AT RETURN - Accepted forms of payment at return are: American Express Visa/Visa Debit Master Card/Master Card Debit and Cash
Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law.
Vehicles are driven on the right side of the road.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Seat belts and child seats are mandatory by law.
Vehicles are driven on the right side of the road.
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
The reservation service provider for Fox is Europcar.
After collecting your luggage, exit the terminal. Exit through Gate 3 (P3), Gate 4 (P4), or Gate 17 (P3) down the hallway to the parking lot. There, a uniformed Europcar representative will arrange for the shuttle to pick you up. If you cannot locate the representative and you have an international telephone service provider please call us at 1 877 704-9690 to announce your arrival. If the line fails to connect send us a WhatsApp message to 507 833 6993 to announce your arrival.
After collecting your luggage, exit the terminal. Exit through Gate 3 (P3), Gate 4 (P4), or Gate 17 (P3) down the hallway to the parking lot. There, a uniformed Europcar representative will arrange for the shuttle to pick you up. If you cannot locate the representative and you have an international telephone service provider please call us at 1 877 704-9690 to announce your arrival. If the line fails to connect send us a WhatsApp message to 507 833 6993 to announce your arrival.
For your convenience vehicles can be equipped with the Panapass System to access toll roads. Toll charges will be billed separtely at time of return. Cost USD 25.00 /one-time, plus taxes