Fox Rent A Car - Rental Policies - Quito Pichincha City


Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. Cost USD 9.99/per day
AGE
Minimum Age: 21
Age 21-25 - Surcharge applies. Cost USD 5.99/per day
Age 65-75 - Surcharge applies. Cost USD 5.99/per day
Maximum Age: 75
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.

If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Valid Drivers License and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match.

International renters must also present a passport and a valid driver's license from their country of residence. If the license is of non-Latin alphabet an international driving license will be required.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
IN CASE OF EMERGENCY call 1800-RENTACAR (1800-736822) or alternatively 9 9333-7695. The country code for Ecuador is 593.
Child Safety Seat Infant USD 5.99/per day
Child Safety Seat Toddler USD 5.99/per day
Navigational System per day USD10.99/per day
Wi-Fi Hot Spot USD14.99/per day
Hand Controls - NOT OFFERED
GAS
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges. Normal standard fuel policy is Full to Full.
Driving restrictions - driving of rental vehicle is restricted to Ecuador. A penalty fee applies for violations of this restriction, USD 5,000
After the confirmed pick up date and time reservations will be honored for a period of 2 hours.
IN CASE OF DELAYED ARRIVALS
you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held.
Fox Call Center is unable to assist in these matters.
See SHUTTLE policy for location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Basic Third Party Liability Insurance is included in the rental rates and covers up to USD 3,000 as long as the vehicle is used in accordance with the terms and conditions of the rental agreement.

SLI: Supplemental Liability Insurance protects against claims for injury/damage you cause to third persons/their property. It does not cover injury to you or damage to the rented vehicle. Property damage/public liability covers up to USD 10,000. Cost USD 10.00/per day

CDW: Collision Damage Waiver reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Costs vary depending on the car type rented and range from USD 10/per day to USD 25/per day with deductibles ranging from USD 1,500 to USD 2,500.

MDW: Medium Damage Waiver reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Costs vary depending on the car type rented and range from USD 35/ per day to USD 50/per day with deductibles ranging from USD 500 to USD 1,500.

TP: Theft Protection Coverage reduces your financial liability for loss of or damage to the rental vehicle due to theft attempted theft or vandalism including its parts and accessories provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Costs USD 5/ per day with deductibles ranging from USD 1,500 to USD 2,500 depending on car type rented.

PAI: Personal Accident Insurance provides coverage for the driver and occupants for injury or death up to USD 30,000 while occupying the rental vehicle. Exclusions Apply. Cost USD 16.99/per day

RAP: Roadside Assistance Plus is an optional service which, if accepted, reduces your financial liability for services required to remedy non-mechanical problems of the vehicle and/or problems resulting from an accident or collision. Exclusions Apply. Costs vary depending on the car type rented and range from USD 15/per day to USD 30/per day.
100 free KM per day. Excess kilometers vary depending on the car type rented and range from USD 0.25 to USD 1.29/per kilometer.
One-way rentals are available between FOX locations in the Country of Ecuador. One-way fee will be reflected in the total price.
The required deposit is based on the type of protection and vehicle selected.

With the purchase of Medium Damage Waiver (MDW) a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD/500 - 1,500 (amount depends on car class rented) is required at time of rental.

With the purchase of Collision Damage Waiver (CDW) a credit card CHARGE equal to the estimated amount of the rental plus an additional AUTHORIZATION USD/1,500 - 2,500 (amount depends on car class rented) is required at time of rental.

When declining insurance or with written proof of Third Party policy for rental car insurance a credit card CHARGE equal to estimated amount of the rental plus an additional AUTHORIZATION USD/7,000-10, 000 (amount depends on car class rented) is required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.

If you have purchased or are relying on a third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.

Unused funds will be returned through the credit card processor after vehicle return.

NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.
The following methods of payment are accepted for deposit (Additional Authorization).
American Express, Visa Master Card, Diners Club and Discover

NOTE: CASH AND DEBIT CARD DEPOSIT ARE NOT ACCEPTED.

PAYMENT AT PICKUP
Accepted froms of payment at pick up (rental charges) are.
American Express, Visa/Visa Debit, Master Card/Master Card Debit, Diners Club, Discover and Cash

PAYMENT AT RETURN
Accepted forms of payment at return are.
American Express, Visa/Visa Debit, Master Card/Master Card Debit, Diners Club, Discover and Cash
Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.

Seat belts and child seats are mandatory by law.

Vehicles are driven on the right side of the road

Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.

All Drivers in Quito must follow a traffic Restriction called Hoy No Circula. Traffic in Quito is regulated during peak days and hours based on the last digit of the license plate. This driving restriction will be explained at time of rental.

Note: A penalty fee of USD 250 applies for a No Circula Law Violation. Penatly is per occurance.

Parking and Moving Citations - Renters are responsible for the payment of all vehicle parking and moving citations assessed against the vehicle during the rental period, including all such citations captured by camera and any related fines, fees, or penalties. Renter will also be charged USD/20 administrative fee for each such notification in addition to the fine, fee, or penalty.

Note: A penalty fee of USD 100 applies when bypassing toll both and using the express lane. Penalty is per occurance.
The reservation service provider for Fox is Europcar/Goldcar. Our office is located at Av. America N21-56 and Bolivia. On Av. America, between Av. Bolivia and Av. Patria in front of the Traffic Light you'll see a Glass covered 2 stories Building, with a vehicle showroom on the lower level. If you have any difficulties in finding our office, please telephone 2 222-8688 for further assistance. When using an international cellular service include country code 593.
Ecuador primary highway is a toll road. The cost of tolls varies between USD 00.30 and USD 1.00 per pass. Payment booths will be set-up along the highway and you will pay as you travel. Tolls are paid in cash. Currency USD.

Note: A penalty fee of USD 100 applies when bypassing toll both and using the express lane. Penalty is per occurance.