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Fox Rent A Car - Rental Policies - Medellin City
Additional drivers must meet all qualifications as the primary driver in regards to age, passport and license requirements. Cost USD 3 per day
Minimum Age 22. Age 18 to 21 - Surcharge applies. Cost USD 9 per day. Maximum Age 75
If you made a reservation directly with Fox Rent a Car at www.foxrentacar.com or our call center, please use the same source to cancel your reservation. Fox does not charge a cancellation fee but does request such cancellation notice as soon as travel plans have changed.
If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
If you made a reservation through another provider (Expedia, Priceline etc.) please use the same source to cancel your reservation. Some providers may charge for the cancellation of a reservation if not canceled within a specific time frame. In order to alleviate such charges (cancellation fee or penalty) check with the provider and cancel the reservation directly with the provider.
CURRENCY CONVERSION - The estimated total is displayed in U.S. Dollars. The actual rate you pay will be calculated by converting the U.S. Dollar (USD) amount into the local currency using a published exchange rate established by the local rental company. When converted, the amount will best represent the original quote. However, due to currency fluctuation variances may be unavoidable. Your credit or debit card company may convert the amount back into USD at a lower rate, and may apply additional conversion fees and surcharges. Because conversion rates may differ, the final total USD charge to your credit or debit card may be higher than the USD total rate estimated on this website.
Valid Drivers License and major credit card must be presented upon arrival at rental counter. Name on credit card and Drivers License must match.
International renters must also present a passport and a valid drivers license from their country of residence. If the license is of non-Latin alphabet an international driving license will be required.
International renters must also present a passport and a valid drivers license from their country of residence. If the license is of non-Latin alphabet an international driving license will be required.
MULTIPLE or DUPLICATE RESERVATIONS - If you require multiple vehicles for the same or overlapping time periods please make sure to use a different name for each reservation otherwise the duplicate name reservation will automatically be canceled. FOX will not be responsible for any canceled reservations.
IN CASE OF EMERGENCY CALL 011 57 322 675 0656.
Child Safety Seat Infant USD 7 per day
Hand Controls Not Available
Hand Controls Not Available
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges. Normal standard fuel policy is Full to Full.
Driving restrictions - CARS CANNOT BE DRIVEN OUT OF COLOMBIA.
DRIVING RESTRICTIONS WITHIN COLOMBIA - VEHICLES ARE NOT ALLOWED TO BE ON THE ROAD BASED ON THE CITY AND THE LAST NUMBER OF THE LICENSE PLATE DURING CERTAIN HOURS. Details will be provided at time of rental with specific information for each city.
DRIVING RESTRICTIONS WITHIN COLOMBIA - VEHICLES ARE NOT ALLOWED TO BE ON THE ROAD BASED ON THE CITY AND THE LAST NUMBER OF THE LICENSE PLATE DURING CERTAIN HOURS. Details will be provided at time of rental with specific information for each city.
After the confirmed pick up date and time reservations will be honored for a period of 2 hours.
IN CASE OF DELAYED ARRIVALS
you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held.
Fox Call Center is unable to assist in these matters.
See SHUTTLE policy for location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
IN CASE OF DELAYED ARRIVALS
you must contact the location directly to inform of the delay and prior to the scheduled arrival time in order for the car to be held.
Fox Call Center is unable to assist in these matters.
See SHUTTLE policy for location contact number. Every effort will be made to accommodate based on fleet availability. Location will confirm at time of contact.
Minimum liability Insurance is included in the rental rates, as long as the vehicle is used in accordance with the terms and conditions of the rental agreement.
SLI - Supplemental Liability Insurance is offered for those wanting to increase the liability protection coverage limit. You will be able to select one of the following policies at time of rental. It is highly recommended that customers purchase supplemental insurance to help protect them against personal liability. Supplemental liability insurance (SLI) extends the coverage of legal liability up to a maximum of USD 300, 000 per occurrence. The liability insurance limits the responsibility of the customer over damages it may cause to third parties or properties. It does not cover injury to you, passengers, or damage to the rented vehicle. Cost USD 5 day, plus taxes
LDW - loss Damage Waiver reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Cost USD 10 day, deductible USD 700 for sedans, specialty vehicles USD 1300
SLI - Supplemental Liability Insurance is offered for those wanting to increase the liability protection coverage limit. You will be able to select one of the following policies at time of rental. It is highly recommended that customers purchase supplemental insurance to help protect them against personal liability. Supplemental liability insurance (SLI) extends the coverage of legal liability up to a maximum of USD 300, 000 per occurrence. The liability insurance limits the responsibility of the customer over damages it may cause to third parties or properties. It does not cover injury to you, passengers, or damage to the rented vehicle. Cost USD 5 day, plus taxes
LDW - loss Damage Waiver reduces your financial liability for damage to the vehicle its parts and accessories except for theft attempted theft or vandalism provided the vehicle is used in accordance with the terms and conditions of the rental agreement. Cost USD 10 day, deductible USD 700 for sedans, specialty vehicles USD 1300
FREE KILOMETERS
One-way rentals are not offered.
DEPOSITS - With the purchase of Loss Damage Waiver (LDW) a credit card AUTHORIZATION equal to the estimated amount of the rental plus an additional AUTHORIZATION USD 700 - 1,300 (amount depends on the vehicle selected) at time of rental.
When declining Loss Damage Waiver (LDW) a credit card AUTHORIZATION equal to the estimated amount of the rental plus an additional AUTHORIZATION USD 2,000 is required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.
If you have purchased or are relying on a third party collision protection any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
Unused funds will be returned through the credit card processor after vehicle return.
NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.
ACCEPTED CREDIT CARDS - American Express, Visa, Master Card. Note - DEBIT CARDS AND CASH ARE NOT ACCEPTED.
PAYMENT AT RETURN - Accepted forms of payment at return are American Express Visa/Visa Debit Master Card/Master Card Debit. Note - CASH IS NOT ACCEPTED
When declining Loss Damage Waiver (LDW) a credit card AUTHORIZATION equal to the estimated amount of the rental plus an additional AUTHORIZATION USD 2,000 is required at time of rental. This authorization amount may be used toward damages of vehicle or late charges.
If you have purchased or are relying on a third party collision protection any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third party policy.
Unused funds will be returned through the credit card processor after vehicle return.
NO REFUNDS ARE MADE FOR EARLY VEHICLE RETURNS OR CONTRACT CANCELLATIONS.
ACCEPTED CREDIT CARDS - American Express, Visa, Master Card. Note - DEBIT CARDS AND CASH ARE NOT ACCEPTED.
PAYMENT AT RETURN - Accepted forms of payment at return are American Express Visa/Visa Debit Master Card/Master Card Debit. Note - CASH IS NOT ACCEPTED
Any changes to the reservation or rental may result in a change of rate or additional fees. Makes/models are examples only and are not guaranteed.
Seat belts and child seats are mandatory by law.
Vehicles are driven on the right side of the road
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
Seat belts and child seats are mandatory by law.
Vehicles are driven on the right side of the road
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
The reservation service provider for Fox is Europcar. Our office is located at Europcar Carrera 43A number 8 - 79 (Mall multicentro Aliadas , el poblado , office 10). If you have any difficulties in finding our office, please call (57) 3107471558 for further assistance
Colombia has a network of toll roads. The cost of tolls vary. Payment booths will be set-up along the highway and you will pay as you travel. Currency COP.